In The Spotlight,An Exclusive Conversation With Hazem Ibrahim

We are here today at Hilton Pyramids Golf and are very happy to spend another wonderful day at the hotel. And thrilled to have a very special interview today with Mr. Hazem Ibrahim, the General Manager of the hotel. Welcome, Mr. Hazem.

Welcome! It’s an honor to have you here at Hilton Pyramids Golf.

Thank you.

1.Mr. Hazem, as the General Manager of the hotel, and with 2025 approaching, what are your plans or vision for the upcoming year?

We see a significant boom in tourism in the coming period as we anticipate stability returning to our region, which will significantly boost tourism and pave the way for a flourishing revival, with Egypt poised to benefit immensely

2.Tell us a bit more. Of course, we know that the hospitality industry in Egypt is very large and highly competitive. What makes Hilton Pyramids Golf unique?

At Hilton International, our philosophy is built on four foundational pillars that define our identity and success: prioritizing our guests, empowering our employees, engaging with the communities we serve, and cultivating strong partnerships with our hotel owners. Each pillar is essential, working in harmony to drive our commitment to excellence and ensure superior performance on a global scale.
We place guests at the center of everything we do, striving to deliver memorable experiences that exceed expectations. Simultaneously, we invest in our employees, fostering a culture of growth and innovation that empowers them to thrive. Our deep connection with local communities allows us to contribute meaningfully to their development, while our collaborations with hotel owners ensure sustainable and mutually beneficial partnerships.
This holistic and people-focused approach sets Hilton apart as a global leader, cementing our position as the largest hotel chain in the world and the industry’s number one choice for travelers and partners alike.

3. Speaking of the hotel’s history and Egypt’s unparalleled heritage, how does Hilton Pyramids Golf immerse guests in that experience?
   Our hotel boasts an exceptional location, with a significant portion offering stunning views of the Pyramids. Situated just 15 minutes from the New Egyptian Museum, 20 minutes from the Pyramids, and 20 minutes from the National Museum of Egyptian Civilization, we are perfectly positioned at the heart of Egypt’s cultural tourism. This unique setting allows our guests to connect with Egypt’s rich history while enjoying modern luxury.
4. How crucial do you believe social media and technology are in modern hotel management?
   Hilton’s century-long legacy is built on constant innovation and staying ahead of the curve, and technology plays a pivotal role in that. Social media, in particular, has become a cornerstone of our strategy. It offers unparalleled immediacy—allowing us to address issues or respond to events in real time, ensuring no compromises on quality or guest satisfaction. By leveraging these tools, we not only maintain our global standards but also foster stronger connections with our audience, enhancing their experience at every touchpoint.
5. Mr. Hazem, we sincerely thank you for hosting us and are honored to conduct this interview with you at this beautiful hotel. Do you have any advice for guests or a vision for 2025?
   What I see for 2025 is a major focus on employees. The human element in any institution is what drives progress. By nurturing the younger generation, educating them well, building their confidence, and giving them opportunities, we’ll create real change which is a crucial part in the hospitality industry—not only in Egypt but everywhere